How This SAGD Operation Avoided Every Supply Chain Crisis for the Last 8+ Years

At a glance

After facing shipment delays with a previous supplier, this SAGD facility turned to Guardian Chemicals for their Produced Water Cooler (PWC) cleaning program. Over eight years, and counting—including the pandemic, the 2021–2023 supply chain crisis, wildfires, and global tariff disruptions—they’ve experienced uninterrupted, reliable chemical supply.

Key metrics

NO DISRUPTIONS

OVER 8 YEARS AND COUNTING

RESILIENT

NAVIGATED COVID, SUPPLY CHAIN CRISIS, WILDFIRES, & TARIFFS.

TRUSTED PARTNER

SECURE CHEMICAL SUPPLY

Why supply reliability is part of the cleaning program

A SAGD facility cleans its produced water coolers on a schedule. If the cleaning chemistry does not arrive on time, the cleaning slips, fouling builds, and production and quality targets are put at risk.

For remote operations like Fort McMurray, supply chains are long and exposed. Road closures, wildfire, border delays and global shortages can all hold up a shipment. A late delivery of a process-critical product is not a paperwork issue; it is an operating risk.

In mid-2017, this major SAGD facility was dealing with late and missed deliveries from its previous supplier. It needed a partner that could keep product arriving through whatever came next.

Challenges

A major SAGD facility in Fort McMurray was facing security of supply challenges—late and missed deliveries of process-critical chemistries were putting production and quality targets at risk. To avoid costly downtime in an increasingly volatile supply environment, they began searching for a partner who could guarantee consistent, reliable chemical delivery.

Solutions

After experiencing shipment delays in mid-2017 with a previous supplier, this SAGD facility turned to Guardian Chemicals to supply chemicals for their Produced Water Cooler process cleaning program.

Over eight years and counting, Guardian has delivered uninterrupted, on-time chemical supply—even as the total product offering expanded across the client’s operations. Proactive planning and resilient logistics have ensured production has never had to slow down.

Results

No Delays or Missed Shipments

Over eight years and counting with No Supply Disruptions
Pandemic, 2021–2023 Supply Chain Crisis, wildfires, and global tariffs were navigated with no negative impact on the Produced Water Cooler exchanger cleaning program
Eliminated delays they experienced with previous supplier and ensured long-term supply confidence