When choosing a water treatment supplier, it’s critical to find someone who understands the specific demands of your operation. Some suppliers focus only on multi-million dollar clients, while others have a low price but offer little support or technical expertise.
With so many factors to consider, choosing the right water treatment provider can be difficult. That’s why we’ve put together this list to help you find the right water treatment provider for you.
Checklist for Choosing a Water Treatment Supplier
- Experience and Expertise: Look for a provider with a proven track record in your industry and experience working with systems similar to yours. They should have the proper certifications to provide the water treatment products and services you need in your geographic area.
- Services and Solutions: Effective water treatment programs combine chemistry with equipment and regular water quality testing. Some vendors are specialists in one area but cannot provide a complete solution. A single source supplier ensures full accountability. All-in-one suppliers see the big picture as they are stakeholders in every aspect of treatment.
- Customer Service: Look for a provider that prioritizes customer service and is responsive to your specific needs. They should provide quick and effective responses to phone calls, emails, and orders. Ask them about typical turnaround times for rush orders and emergency service requirements.
- Communication: Choose a provider who communicates openly and honestly about the status of your water treatment program. Their initial assessment and recommendations will require your involvement. Recommendations should include reasoning behind the change, costs and savings, and consequences of not making the change.
- Reputation and Reviews: Investigate the provider’s reputation, read customer reviews, and check references. Choose a provider with a consistent approach and a strong, long-standing relationship with their clients.
- Compliance and Safety: Make sure your provider is compliant with all relevant regulations and safety standards. Suppliers who are certified to ISO 9001, 14001, 45001 and COR must meet certain quality, environment, and health & safety requirements. Where applicable, ensure their products are registered for the intended use. This is especially relevant to food plant facilities, health care facilities and the use of biocides. Ask for documentation to support their compliance.
- Cost and Value: Directly comparing prices is difficult. Proper comparison requires a holistic evaluation. Water treatment program costs are a small percentage of total operating cost. Cost of energy, water, and lifecycle costs (maintenance and equipment replacement) need to be considered.
By following these guidelines, you’ll find a water treatment provider that’s the right fit for you. Trust and comfort are important, so choose a provider you feel confident in.
Consult with a Water Treatment Professional
Selecting the right water treatment supplier for you is critical to ensure the longevity of your water systems.
If you need help selecting a water treatment supplier, the team at Guardian Chemicals will be happy to assist you. We offer effective water treatment chemicals and professional service to meet your needs. Our experienced team uses the latest chemical treatment programs including chemistry, equipment, and predictive analytics to protect your systems.
Contact Guardian Chemicals today to learn how our water treatment programs can provide you with peace of mind.